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Have you ever thought to yourself that customer service is a dying philosophy? We sure have here at Organic lawns. When we started our company back in 1996 our focus was to give the customer a great experience through a few basic principles. We wanted to make sure that if our customers wanted to reach us there would be direct access to our state-certified technicians, our office management staff as well as being able to talk directly to the owners of the company itself.
We believe in transparency with our valued customers and want to be there when you have a question regarding your lawn or simply want to say hello. Our unlimited quality control calls were a direct result of interacting with our customers on a daily basis and listening to the needs and wants of each and every person we formed lifetime relationships with.
At its core, our quality control calls mean that for any visit we provide you with allows you to call us for any reason and we will reapply that visit as many times as you wish until you are completely satisfied with the application and more importantly the results.
In the lawn care industry, there are many variables that can affect how your lawn will respond to each visit. There are conditions in which we simply cannot control such as temperature, moisture, and overall weather aberrations.
We realize that to produce that perfect lawn it is very important to take advantage of the variables in which we can control. The timing of each application is an integral piece of the overall puzzle especially when it comes to controlling crabgrass, broadleaf weeds and planting premium grass seed. Hand selecting the best product available and not compromising when it comes to cost make the difference in the long run when producing that beautiful thick, lush green lawn.
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We also feel that hiring a friendly staff that wants to be part of our Organic Lawns team is something you cannot put a dollar amount on. Each member of our lawn care family possesses that old-school work ethic from which my business partner and I were born and raised with.
When you hire Organic Lawns to be your partner in lawn care, you’re going to receive a fully committed staff that will stand behind our wonderful products by putting it in writing. We give you the comfort of knowing that if the weather doesn’t cooperate and your lawn isn’t achieving its full potential, we will provide you with as many re-visits as your lawn needs at no additional charge, guaranteed. Here are some of the services in which we provide and you will notice each and every service comes with your satisfaction complimentary:
